Get in Touch
“We’re here to help you with any questions, feedback, or support you need. Reach out to us anytime and our team will be happy to assist you.”
Find Us
156-C Faisal Town Lahore
Phone Number
Call: +92 370 8455672
etherealskin2025@gmail.com
Frequently Asked Questions
Yes. All products are dermatologist-formulated with organic, non-irritating ingredients, specifically curated for South East Asian and melanin-rich skin.
No. Our formulas are free from parabens, sulfates, and artificial fragrances. We combine clean, plant-based ingredients with science-backed actives.
Absolutely. You can DM us on Instagram [@etherealskin] or email us with your skin concerns. Our founder, a practicing dermatologist with 15+ years of experience, will recommend a tailored routine.
Yes, we offer COD across Pakistan. You can also pay via bank transfer, Easypaisa, or JazzCash.
Orders are processed within 1–2 business days. Delivery usually takes 3–5 days in major cities and up to 7 days in other regions of Pakistan.
Currently, we only ship within Pakistan, but international shipping is in our future plans.
If your order arrives damaged or incorrect, please contact us within 48 hours. We’ll arrange a replacement or refund.
Due to hygiene reasons, we cannot accept returns once products are opened. However, unopened items may be eligible for exchange. Please read our Return Policy for details.
Keep them in a cool, dry place away from direct sunlight. Always close caps tightly after use to maintain product quality.
Follow us on Instagram [@etherealskin] for daily skincare advice, doctor-backed tips, and product education.